All Kuaishou video downloader problems and solutions shown on a laptop screen with download error highlighted

All Kuaishou Video Downloader Problems & Solutions (Complete Guide)

How to Download a Kuaishou Video (Step-by-Step)

Before troubleshooting errors, make sure you’re following the correct download steps:

Screenshot of a KuaiShou short video page showing how to copy the full video URL using the browser address bar, here the short link and QR code.
This screenshot shows Step 2 of downloading a Kuaishou video, where the copied video link is pasted into the download field and the “Get Download Link” button is clicked for video downloading.
This screenshot shows Step 3 of downloading a Kuaishou video, where the user selects a video format and clicks the download button.
  • Find the video that you want to download on your phone or computer.
  • Tap the Share button (arrow icon) → Select “Copy Link.”
  • Open our downloader at kwaivideosdownloader.com.
  • Paste the link into the search box.
  • Choose your format — with watermark, without watermark, MP3 audio, or PNG.
  • Click the “Get Download Link button and wait 5–10 seconds.
  • Tap Download and the video saves to your device.

⚠️ Important: Always copy the link using the official Share button inside the Kuaishou app. Links copied from your browser address bar often expire and cause parsing errors.

Common Kuaishou Download Errors and How to Fix Them

Troubleshooting guide for Kuaishou Video Downloader showing how to fix the 'Failed to send a request to the Edge Function' error. Annotations instruct users to perform a hard refresh by clicking the browser reload icon or pressing Ctrl + F5, or to click the 'Get Download Link' button again.

It’s the most common problem that occurs because the downloader cannot read the video data from the URL you provide.

Why does link parsing fail?

When you click the “Get Download” button, and it displays an error like “Link Parsing Failed” or “Link Could Not Fetch,” don’t panic—it’s normal and usually happens for these reasons:

  • You may have copied an incorrect or incomplete URL
  • Double-check that you copied the full video link from the official Kuaishou app or website (sometimes you copy the URL too fast, and then the beginning or end part gets cut off).
  • If you copied a link from a third-party app, open the video in a new tab and copy the original URL instead
  • Come back to our website and do a hard refresh (press Ctrl + F5 on your keyboard)
  • Network issues or temporary server problems may cause parsing or fetching errors.
  • The link has expired—Kuaishou short links expire after a few minutes. Always copy a fresh link right before pasting.

When you download a video, but the Kuaishou logo remains on the video, it’s because sometimes the downloader is unable to fetch the original version.

Why is the Kuaishou watermark still present on the videos?

  • You may have selected the wrong download option
  • Check if the tool provides a “without watermark” or “original video”
  • option and select it
  • The video creator may have added their own watermark to the original video
  • Some very old videos have the watermark permanently embedded into the video itself, which can’t be removed by any downloader
  • Try selecting a different resolution option
  • Once again, re-parse the video link—it may solve the issue

Sometimes, when you are downloading your video, it gets stuck on 99%, or it takes a long time to download.

Why is my Kuaishou download stuck at 99% or taking too long?

  • If you are using a VPN on your phone while downloading a video, it might take a long time because many servers slow down your speed.
  • Before downloading a video in 4k, you might first check your phone or PC storage because HD-quality videos can cover a huge space.
  • You should use modern browser tools like Chrome or Safari because our tool works best on these browsers, which help you to download videos fast in 4k.
  • You must also clear your cache, which removes old and glitchy data and makes downloading even more reliable.
  • You should double-check that you are using the latest 2025 version of our downloader.


Sometimes when you paste the link in the downloader, there is no download button, or nothing happens.

Why does the download button not appear?

  • Browser issues, such as cached data, may be the cause
  • Ad blockers or script restrictions might be blocking the button
  • Try refreshing the page
  • Disable any active ad-blocking extensions
  • Switch to another browser like Chrome, Firefox, or Safari
  • Ensure and check your internet connection is stable
  • Slow loading may stop the button from appearing properly
BrowserSpeedWatermark RemovalMobile SupportRecommended?
Google Chrome⚡ Fast✅ Yes✅ Yes✅ Best
Safari (iOS)⚡ Fast✅ Yes✅ Yes✅ Great
Firefox🟡 Medium✅ Yes✅ Yes✅ Good
Edge🟡 Medium✅ Yes✅ Yes🟡 OK
Opera Mini🔴 Slow❌ Sometimes🟡 Partial❌ Avoid
UC Browser🔴 Slow❌ Sometimes🟡 Partial❌ Avoid

Tip: Always use the latest version of Chrome or Safari for the fastest, most reliable downloads.

When you paste the link in the downloader, the video cannot be downloaded because it is a “private video” that cannot be downloaded. 

Why does it say “This video cannot be downloaded” or “Private video”?

  • Kuaishou videos from private accounts cannot be downloaded due to privacy protections
  • Restricted posts are not accessible through downloaders
  • Videos that require login or special permissions to view cannot be downloaded
  • Very new content may not be supported temporarily
  • Region-restricted videos may not be accessible
  • Make sure the video is publicly accessible before attempting to download
IssuesQuick Fix
Parsing FailedRe-copy the link and press Ctrl+F5. And try again.
Private VideoOnly public videos can be downloaded.
Stuck at 99%Disable VPN and check your storage space.
Slow SpeedsSwitch to Google Chrome or Safari.

Technical Issues with Specific Video Types

While using Kuaishou video downloader, you may find out that some videos save perfectly, but some fail every time. This is not a problem with the tool; it is the technical restrictions of a specific video that are set by Kuaishou.

A few technical issues with specific videos are as follows:

The Problem: You can not download a live stream when it is currently “live.”

The “Why”: live streams use a technology which is called HLS (HTTP Live Streaming), which breaks the video into 2-second slices, and it becomes difficult to download for the downloaded because the standard tool always looks for an MP4 file.

The Solution: You should wait for the creator to end the live stream and then post it as a highlight on his profile, then you can download it.

The Problem: The download starts, but halfway through it fails, or the video has no sound.

The “Why”: Kuaishou high-quality videos, like 4k, use advanced codes (H.265/HEVC), which are heavy, and some old browsers or mobile phones can not fetch them because they require more RAM and more memory to download them. 

The Solution: You should use an advanced browser and a good mobile phone that has more RAM and storage so that you can save your high-quality 4k videos.

The Problem: The video plays but cannot be downloaded.

The “Why”: If the video is private or the video has violated the community guidelines, then the platform disables the external ports, so you can watch that video, but you cannot download it because the tool cannot fetch that data because the external data is disabled by platfoam.

The Solution: You should always choose a video that follows the platform’s rules.

The Problem: There’s no copy link button, or the link provided is short and expires.

The “Why”: some creators disable the sharing, then Kuaishou makes a temporary URL for that video, which is like a password, and you can use it one time if you do not paste it directly in the downloader; it get expires, and the downloader tool gets a “403 Forbidden” error.

The Solution: First, open the tool on your phone, then copy the link directly and paste it into the downloader to download it.

5. Region-Locked or “Grey Zone” Content

The Problem: The link works in the Kuishou app, but the downloader displays a ‘File Not Found’ statement.

If you are still facing issues, run through this 10-second checklist:

ProblemQuick Action
Invalid LinkRe-copy the link from the “Share” button.
Button UnresponsiveTurn off your Ad-Blocker temporarily.
Audio Only (No Video) Check if you accidentally selected “Download MP3,” or use our MP3 Converter (Extract Audio from Kuaishou Videos) tool properly.Check if you accidentally selected “Download MP3.”
Video Not SavingCheck your “Downloads” folder or browser permissions.

This usually happens when you accidentally select the “MP3 Audio Only” option. Go back, re-paste your link, and choose the “Video with Audio” option instead.

Yes! Open Safari on your iPhone, paste the Kuaishou link into our downloader, and tap Download. The video will save to your Photos app. Make sure Safari has permission to download files in your iPhone Settings.

Yes, our tool is completely safe. We do not store your videos, collect your data, or require any login. The tool only reads the public video URL you provide.

After pasting your link, always select the highest resolution available (1080p or 4K). If only low-quality options appear, the video creator may have uploaded it in low resolution originally.

After clicking “Get Download Link,” you will see multiple options. Select the one labeled “Without Watermark” or “Original Video.” If this option is missing, the video’s watermark is permanently embedded by the creator.

Some mobile browsers block automatic downloads. Switch to Chrome on Android or Safari on iPhone, and make sure your browser’s download permissions are turned on in your phone’s settings.

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